Our Performance
For the first five years after transfer (November 2009 to March 2014), everything we do will be about delivering the promises we made to tenants in the Offer Document.
Our performance against those Offer Document promises will be closely monitored, including by our customers. You can find a copy of the Offer Document below, but it's a big document so it's split into several parts.
Offer Document Part One (841.91kb)
Offer Document Part Two (490.07kb)
Offer Document Part Three (597.06kb)
Offer Document Part Four (880.58kb)
Easy Guide to the Offer Document (1.07mb)
Plymouth Community Homes is also monitored, assessed and regulated by a range of organsiations to help ensure that we deliver the highest standards.
The Tenant Services Authority (TSA) (external website)
The Audit Commission (external website)
Your Home
There are now lots of easy ways to pay your rent and other charges.
You can report a repair online using our new reporting tool.
Its important that we know what you think of our services.
We plan to carry out a £168 million investment programme to tenants homes in the first five years after transfer.
