An inclusive community
Being inclusive is important to us, we want to serve and involve all our communities.
We do our best to reach all of our tenants and leaseholders - with information, support, and with different ways to give us their feedback. But we know that some people might feel and be excluded, whether that's because of a low income, a different cutlural background, or because of their age for example.
We're commited to policies and services that are inclusive, to partnerships that help us tackle disadvantage and address inequalities, and we'll do everything we can to treat people fairly and respectfully.
To find out more about our commitments to being inclusive, you can read more in our policy documents.
To make sure we listen to a wide range of our customers views, we work in partnership with important local organisations who also provide services to our tenants, including:
Plymouth's Racial Equality Council
PUSH (Plymouth United Sheltered Housing Forum)
PETRA (Plymouth Federation of Tenants and Residents Associations)
If you are suffering from racist or other abuse please report it. You can use the form below.
Reporting a racist or other incident
If you are worried about an unauthorised encampment (gypsy or traveller site) that you've seen, you can also use a form to report it onlice. Use the form below.
Your Home
There are now lots of easy ways to pay your rent and other charges.
You can report a repair online using our new reporting tool.
Its important that we know what you think of our services.
We plan to carry out a £168 million investment programme to tenants homes in the first five years after transfer.
