Focus Groups
Focus Groups are usually small groups of customers who are willing to have an in-depth discussion about one of our services.
Sometimes we want to talk things through in detail. For example, we might want to have a long discussion with a few customers about a particular policy. This often helps us to develop our thinking.
We write to people who are registered with our Resident Involvement Network to invite them to be part of a Focus Group. To find out how to register with the RIN, please call the Resident Involvement Team on 0800 917 9457.
Your Home
There are now lots of easy ways to pay your rent and other charges.
You can report a repair online using our new reporting tool.
Its important that we know what you think of our services.
We plan to carry out a £168 million investment programme to tenants homes in the first five years after transfer.
