Plymouth Community Homes

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Anti Social Behaviour
How we deal with anti social behaviour, how to report nuisance and anti social behaviour, how to get support, and useful contact numbers.

Caretaking
What properties get caretaking services, contacting your caretaker, paying for caretaking services.

Home Contents Insurance
Our Home Contents Insurance scheme, what's insured, how much it costs, how to apply.

Home Safety
Gas safety advice, electrical safety advice, asbestos safety advice, safe DIY, your responsibilities, how we will help.

Your New Home
Moving in to your new home, sorting out gas, water and electricy supplies, getting a phone connection, TV aerial, your rights and responsibilities.

Repairs
Reporting a repair, appointments, timescale for repairs, which repairs we will do, which repairs are your responsibility, Right to Repair, compensation.

Useful Contact Numbers

Sheltered Housing
What is sheltered housing, what sheltered housing officers do, communal facilities, the supporting people programme, PUSH (Plymouth United Sheltered Housing Forum).

Home Energy
Safe temperatures, thermostats, heating controls, saving energy, energy efficiency, saving on fuel bills.

Letting Standard
The standard you can expect when you move into your new home.

Resident Involvement
All about getting involved in the decisions that affect your home and neighbourhood.

Viewpoints
How to make a complaint or comment about our services, what we will do if you make a complaint, useful contact numbers for making a complaint.

Supporting People
About the Government's Supporting People programme, help to live independently, who can get help, how to get help.

Paying Your Rent
How your rent is calculated, housing benefit, what to do if you fall behind with rent payments, how to pay your rent.