Maintenance
When you become our tenant, you enter into a contract with us. As part of the contract (the tenancy), we will arrange to carry out most of the repairs to your home.
By law we must keep the structure and outside of your home in good repair, and maintain installations in your home which supply water, electricity, gas and drainage.
Some work to your home is carried out on a regular basis, called Cyclical and Planned work. This includes work like;
- painting the outside of homes
- servicing any gas appliances we have fitted
We will contact you to arrange an appointment when work is due.
Your Home
There are now lots of easy ways to pay your rent and other charges.
You can report a repair online using our new reporting tool.
Its important that we know what you think of our services.
We plan to carry out a £168 million investment programme to tenants homes in the first five years after transfer.
