Sheltered Housing

Plymouth Community Homes provides sheltered housing for older people who are physically or emotionally frail and who need the support that sheltered housing staff can give them.

Our sheltered housing units are clusters of bungalows, or blocks of self contained flats.   Each scheme has a sheltered housing officer who is there to monitor well being, and to be available in an emergency.  Each tenant has an alarm system to summon help 24 hours a day, seven days a week in case help is needed outside of the sheltered housing officer’s normal working hours.

To find out how to apply, and who can apply, contact Plymouth City Council’s Midland House on 01752 305496.

If you are already a sheltered housing tenant with a general enquiry about your home, contact the Plymouth Community Homes sheltered housing team on 0800 917 9452.

Plymouth Community Homes Sheltered Housing Schemes

A list of our schemes can be found below with details of their location within the city

  • Belmont Court, Stoke
  • Brake Farm*, Crownhill
  • Broadland Gardens*, Plymstock
  • Brock House, Barbican
  • Camels Head*, Weston Mill
  • Helen Fox House, Devonport
  • Innes House, City Centre
  • Leypark Court, Estover
  • St Maurice Road*, Plympton St Maurice
  • Ron King House, Stonehouse
  • Pendeen Close*, Southway

* These schemes are mainly bungalows (and therefore small dogs and cats may be considered).

Sheltered housing philosophy

The philosophy underpinning our sheltered housing service includes:

  • a commitment to meeting the housing needs of older people by providing good quality specially designed housing
  • the creation of an environment within sheltered housing schemes which has at its heart a commitment to promoting the independence of the individual and to enabling older people to live as normal and satisfying a life as possible within their own homes
  • a recognition that the people of any community have a responsibility to promote their own welfare, and that of their family, and neighbours; the service provided by the sheltered housing service builds on this and complements it, but does not supersede it. By encouraging independence and choice, tenants are exposed to the same physical and emotional risks, as any other people, and therefore cannot be protected from every risk
  • a commitment to ensuring that sheltered housing is outward and not inward looking and is a source to the local community whenever possible
  • a commitment to providing tenants with a home for life. Tenants should be able to remain in their own homes until death, if that is their wish, except when their care needs can no longer be adequately met in the settings of their own home, or when medical treatment in hospital is required
  • the provision of services should take into account the social, cultural, and ethnic values, together with the religious beliefs for all older people
  • to provide an effective service for older people Plymouth Community Homes needs to work closely with statutory agencies and the voluntary sector. Services will be provided in conjunction and in co-operation with other agencies, statutory, voluntary, and private
  • actively encouraging people to make personal choices and to enable them to do so by provision of information about the services available
  • ensuring that the services provided for older people will be based not on stereotypes of old age or on chronological age, but on the individual physical, mental, emotional, or social needs of the person
  • a commitment to quality, which ensures that tenants always receive the services they have been promised, and for which they have paid
  • managing and respecting the delicate balance between observance of an individual’s rights, with the rights and welfare of other tenants
  • ensuring that staff in the sheltered schemes, provide tenants with a service that is accountable and professional

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