Be aware of bogus callers

We have received information of a fraudulent company targeting residents.

We have received information to tell us that a glazing company have been calling people to attempt to gain access to their property, so we are urging our residents to be vigilant. We have been told that the company claim to be working in partnership with PCH and this is not the case.

If you receive any form of communication (A phone call, a letter or a knock on your door) regarding your windows or external doors and it’s not from PCH, please call us immediately on 0808 2306500.

Remember, if you see anyone acting suspiciously in your area then please call the police.

Follow these simple tips to keep you safe from unwanted fraudulent cold callers:

Whenever you answer your door remember to lock, stop, chain and check.

  • Lock: secure all your outer doors as the person at the door may intend to distract you
  • Stop: think about whether your expecting someone
  • Chain: keep the chain on the door or look through the window or spyhole to see who is there
  • Check: ask for an identity card and examine it carefully. All PCH staff will have a contact number on their ID so that you can call in and verify who they are.

Check their credentials

All staff from PCH and other companies will have genuine ID cards with a phone number for you to call to check they are who they say they are.

Put up a deterrent sign

You can put up a ‘no cold callers’ sign on your door or window, which should deter any cold callers from knocking on your door.

Password protect

You can set up a password with most utility companies so that you know who they are when they call round.

Call the police

You can call 999 if you’re suspicious and the cold caller won’t leave or the police non-emergency number 101 if you’re not in immediate danger but want to report an incident.