Christmas and New Year opening hours

We’d like to wish all our residents and customers a very Merry Christmas and a happy New Year.

Our Plumer House headquarters and City Centre shop will be open as normal on Monday 24 December, Thursday 27 December, Friday 28 December and Monday 31 December from 9am to 5pm.

Our offices will be closed on Christmas Day, Boxing Day and New Year’s Day.

Normal opening hours resume on Wednesday 2 January.

You can call us on 0808 230 6500 at all times. Our out of hours service operates from 8pm until 7am and on Bank Holidays when we will take emergency calls only.