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Coronavirus update - Friday 3 September 2021

Our services continue to change and Plumer House will be open from Monday. Check out our easy-to-follow graphic below to see which services are running. 


Rent and payment changes

We’re committed to making sure that we can help you so it’s important to contact us as soon as possible if you have any money worries. We’d like to reassure our residents that we will not evict anyone due to a loss of income as a result of coronavirus. Call us on 0808 230 6500. 

We’re still here to help – ways to contact us

  • The easiest way to manage your tenancy from a distance is by using MyPCH.
  • Webchat is live every weekday on our website from 10am until 4pm.
  • You can fill out a contact form.
  • You can call us on 0808 230 6500.
  • Or stay up to date with service announcements and other PCH news, follow us on FacebookTwitteror LinkedIn.

Other places to turn to for help

We’re working with police teams on reports of anti-social behaviour which you can report to us on 0808 230 6500 or 0800 028 7377 (out of hours). 

If things are getting too much, don’t suffer in silence. You can contact the National Domestic Abuse Helpline on 0808 200 0247 or the Plymouth Domestic Abuse Service on 0800 458 2558. There’s also information here.

Covid update 

England remains in step 4 of lockdown. If you have symptoms, you should still isolate yourself and take a PCR test. Find out when to self-isolate and what to do on the NHS website.

Most restrictions have been lifted and even though most people have been vaccinated, it is still possible to catch and spread coronavirus, even if you are double jabbed. 

If you have any of the following symptoms you should get book a test:

  • a high temperature
  • a new, continuous cough
  • you’ve lost your sense of smell or taste, or it’s changed

Coronavirus has not gone away. If you have symptoms, you should get tested and isolate if you have a positive result.

For updates on the latest Government guidance please visit the website.

Starts at Home Day 

Today is all about celebrating the positive impact of sheltered housing across the country. To celebrate this national initiative, we caught up with some of the lockdown legends, voted for - by you - as champions of the community during the pandemic.

Keep an eye on our social media channels throughout the day to hear all about our lockdown legends or read all about it here. 

Hobbies and coffees 

Today we’re holding our very first Hobbies and Coffees get-together at The Beacon, in North Prospect. 

Every Friday going forward, free refreshments will be on hand for anyone wanting to share their favourite hobby, craft or board game, or if you just want to pop in for a natter.

The sessions will be held from 10am to 1pm every Friday.

Plymouth Together 

A new one-stop hub has been launched for people across the city to get support, offer tributes or find out information regarding the recent incidents in Keyham. If you, or anyone you know is affected then please visit 

Police appeal for stolen push bikes

The police are appealing for information after several bicycles were stolen in the city. 

A van was broken into in Moor View Terrace, Mutley, between 2pm on 23 August and 4pm on Tuesday 24 August.

The police are asking anyone who may have been offered to sell or buy an unassembled Cinelli Shimano Ultegra road bike and an Enigma Etape road bike to come forward.

Anyone with information is asked to contact police via or telephone 101, quoting crime reference CR/073542/21.


Thank you for your continued support and patience and stay safe.