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Coronavirus update - Friday 9 July


The Government has announced more details about step 4, the final stage of the roadmap, which is expected to start on 19 July. There are also five principles for managing COVID-19 as we learn to live with the virus. Find out what will change following a move to step 4.

Step 3 restrictions remain in place until then. Follow the guidance on what you can and cannot do.

All adults in England can now book COVID-19 vaccinations. Book your vaccinations on the NHS website.

The Delta variant in Plymouth and testing

The Delta variant is in circulation within the city. Many of the new cases are in the under 25s, and this is reflected in the number of cases being seen in our schools.

With this in mind, the Public Health team is recommending that anyone who has been in contact with someone testing positive for Covid-19 should take a PCR test.

However, it’s important to bear in mind that the pressure on the NHS is not primarily being driven by Covid-19, with the number of patients in hospitals in Devon lower this week than last week.

You can book a test at or by calling 119.

Fit and Fed

The National Marine Aquarium has spaces on its Ocean Squad programme for pupils aged 11-15 years old who receive free school meals that are funded by the Fit and Fed programme.

Ocean Squad is a week-long programme running on the weeks of:

  • 26 July
  • 2 August
  • 16 August
  • 23 August

Each day is full of ocean-themed activities like a boat trip to Drake’s Island, a snorkelling lesson, science experiments, graffiti art, paddle boarding and more.

You can book a place by emailing me or calling 01752 275217.

Footbridge Closure

The Mowhay Footbridge over the A38 will be closed to the public for seven months from 12 July with a target to reopen in February 2022. This is so that Highways England can carry out widening works. There will also be overnight closures to the A38 in both directions. For more information about the works, go to:

Our Services

Here’s a reminder of the PCH services which have resumed:

  • Events with residents in communities of up to 30 people can take place on PCH land where space and social distancing allows
  • Any routine in-person home visits can take place
  • Rule of six indoor events – this does not include the member of staff
  • Face to face individual meetings, where social distancing allows
  • PCH or Partnership led activities in buildings, with social distancing measures and capacity restrictions in mind.
  • Community rooms will be open with reduced capacity based on social distancing measures in place.


The Beacon in North Prospect:

  • Indoor meetings
  • Indoor exercise classes
  • The Beacon Cafe open indoors
  • Conference rooms open
  • Slimming World

There will also be a limited presence in reception at our Plumer House headquarters, which will be open on a limited basis, by appointment only, for:

  • Face to face/in person interviews (for PCH vacancies)
  • Interviews with vulnerable tenants

The City Centre Shop is open by appointment only. Please do not turn up at the shop.

Sheltered Housing

  • Routine Housing with Support welfare and support checks will be over the phone or virtual. Officers will start undertaking some non-essential tasks on site over the next few weeks.
  • Lounges starting to open in Covid-friendly way to residents.
  • Communal kitchens and guest rooms remain closed.
  • Gardens are open to residents.

Property viewings

  • We can now hold face-to-face viewings of empty homes by prospective tenants where virtual viewings can’t take place.

Other services

If you are due to be visited by a member of our staff, please remember the following:

  • We ask our staff to observe two-metre social distancing with residents where possible.
  • We ask our staff to wear a suitable face covering when entering a resident's home.
  • We ask residents to wear a face covering as an extra safety precaution. We can provide one if necessary.
  • When a repair is being carried out at your home please move to a different room and allow our operatives to complete the repair. 
  • We would ask that residents continue to inform us if they are experiencing Covid symptoms before a member of our staff visits their home.
  • Please inform us if you have received a positive Covid test.
  • Safety checks in residents’ homes and buildings are taking place.

Work on our estates and site visits

  • Flytipping removal and clearance will continue.
  • Outdoor environmental services will continue.
  • Stairwell cleaning will continue.
  • Laundries will remain open with social distancing in place. 
  • Outdoor playgrounds remain open.

Rent and payment changes

We’re committed to making sure that we can help you so it’s important to contact us as soon as possible if you have any money worries. We’d like to reassure our residents that we will not evict anyone due to a loss of income as a result of Coronavirus. Call us on 0808 230 6500. 

We’re still here to help – ways to contact us

  • The easiest way to manage your tenancy from a distance is by using MyPCH.
  • Webchat is live every week day on our website from 10am until 4pm.
  • You can fill out a contact form.
  • You can call us on 0808 230 6500.
  • Or stay up to date with service announcements and other PCH news, follow us on FacebookTwitter or LinkedIn.

Other places to turn to for help

We’re working with police teams on reports of anti-social behaviour which you can report to us on 0808 230 6500 or 0800 028 7377 (out of hours). 

If things are getting too much, don’t suffer in silence. You can contact the National Domestic Abuse Helpline on 0808 200 0247 or the Plymouth Domestic Abuse Service on 0800 458 2558. There’s also information here.

Thank you for your continued support and patience and stay safe.