The 2018 Annual Report is here!

The 2018 Annual Report is here!

Our latest Annual Report gives you the chance to find out what we’ve done over the last year and what we plan to do in the coming year.

Our Annual Report is a summary of key achievements against the objectives set out in our business plan. The report also contains resident focused key performance indicators that are linked to our annual Value for Money review.

The report is structured around the three key themes of people, place and pounds (The same values that we’ve built our business plan around), these values reflect our vision, as a leading, growing independent housing association with a clear purpose; providing homes and services people want and can afford.

Some of the key points of the report include:

  • In our most recent resident satisfaction survey, 9 out of 10 people told us they are satisfied with PCH as their landlord.
  • The major refinancing exercise that’s enabled us to invest in existing homes and build more homes.
  • Our extensive fire safety and community support work at the Mount Wise Towers following the tragic fire at Grenfell Tower.

We’d love to hear what you think of this year’s report, so please feel free to get in touch with your feedback!