We've published our first Environmental, Social and Governance performance report

PCH has released its first ever Environmental, Social and Governance (ESG) report, to inform its stakeholders on work across the organisation and to help encourage a commitment to sustainability across the wider housing sector.

The ESG report looks at a range of areas and key indicators - from the energy efficiency of our homes and our carbon footprint as an organisation, all the way through to resident involvement and satisfaction and the wellbeing of our staff.

Resident involvement has been at the forefront of PCH’s plans throughout the Mount Wise regeneration project. Last year TPAS Landlord Accreditation described our work with communities, including those residents at the Mount Wise Towers as exemplary.

PCH has continued to exceed responsive repair satisfaction target, achieving 96.1%, with a target of 95%.
Our commitment to the environment of our communities has never been stronger. PCH’s carbon footprint is 627.5 tonnes, whilst from the 1,376 tonnes of waste generated by the organisation 99% is recycled.

The report details the ESG impact and reflects PCH’s ambitions to improve lives by providing affordable homes, great services and supporting communities. The report also highlights the impact PCH has on the local and wider environment, both directly through corporate activities and indirectly through the energy and resource use of residents.

Director of Business Services and Development, Nick Jackson said: “As a social landlord, PCH has an integral role to play as a leader and pioneer in the communities we serve and the ESG report highlights what we’re doing well and where we can grow.

“I am pleased to have published our first ever ESG report and determined that we will continue to make progress by holding ourselves accountable for delivering sustainable change that will positively impact our residents and communities and allow them to thrive long-term.”