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Tenancy Fraud

Report Tenancy Fraud now

What is tenancy fraud?

Tenancy fraud can take place when someone gives false information or statements to apply for a home. That could mean that they are offered a home which should have gone to someone in greater need.

Fraud can happen during the tenancy, too, where a tenant sublets their home to someone else, allowing them to queue jump the waiting list and potentially make extra money illegally.

It may also be tenancy fraud if a PCH tenant is not using their tenancy as their main or principle home - this could include where a property has been abandoned.

What is the impact of tenancy fraud?

Tenancy fraud reduces the number of homes available for people who really need them. It’s not fair and it’s illegal. We are working hard to prevent tenancy fraud and you can help by reporting anything you might see as suspicious.

Tenancy fraud has an impact on all of us. Crucially, it reduces the number of affordable homes that are available for people who really need them. It could make it more difficult for people you know to find affordable rented homes enabling them to live and work in the local area.

For PCH, there is an increased risk of damage to our properties and rent loss. This means we have to spend more money repairing homes and less on investing in home improvement and community projects – the very opposite of everything we strive to achieve.

Did you know?

  • Nationally, it is estimated that at least 100,000 housing association homes are affected by some form of tenancy fraud. This has a direct impact on the thousands of people on waiting lists throughout the country, in temporary accommodation or looking to transfer to a more suitable home
  • Tenancy fraud costs £2 billion to taxpayers each year
  • Subletting is a criminal offence and those found guilty can face up to two years in prison and/or a £5,000 fine

How can you help?

Be aware

  • Has there been a change of occupants at a neighbouring property?
  • Do you notice any unusual activity in the neighbourhood?
  • Have you overheard any suggestion that a home is being sublet?
  • Does the neighbouring property appear to be empty?

Please report it!

  • If you suspect tenancy fraud you can report this to us by contacting your housing officer or our contact centre
  • The information you give us will be dealt with in confidence
  • Our staff will investigate any reports and will work closely with other agencies to take the correct action

If you have any questions then please feel free to contact us anonymously.