Leaseholders are an important part of our community

In some blocks of flats many of the homes have been bought from the council under Right to Buy legislation, or have been bought on the open market. Owners of these homes are leaseholders, which means that we provide some collective services to them in the same way we provide services to tenants.

Leaseholders told us that they too have aspirations for improved services and they helped us to negotiate a Leaseholders Guide before we transferred. Plymouth Community Homes has adopted the proposals in the guide and will be delivering these over the next few years.

Plymouth Community Homes has arranged a block insurance policy to cover all of its leasehold flats. You can find a summary here.

Please note that this is a buildings insurance policy and leaseholders will need to arrange insurance for the contents of their homes separately.

If you would like to make an enquiry regarding your annual service charge, we are encouraging leasholders to contact us via email in the first instance, please email and our team will be in contact.

Making alterations to your flat

If you’re a leaseholder and you’d like to make an alteration to your flat, for example removing an internal wall, changing windows or the front door, erecting a fence or wall outside, you need to get written permission from Plymouth Community Homes. Permission is important, and you’ll have to get it from us in writing before the work starts. We won’t unreasonably refuse permission, but we do have a responsibility to keep others in your block safe. Please give us as much notice of alteration works as you can.

To apply for permission to make alterations you can complete the consent form attached and send it or take it to:

Leasehold Section,
Plymouth Community Homes,
Plumer House,
Plymouth, PL6 5DH.

To talk to someone about your application please call 01752 388094.

Read our Leaseholder fact sheet here.

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