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Your home

Help and advice

Everything you need to help you manage your home

Whether it's helping you to manage ASB in your community, providing support on a range of money matters or helping you to stay safe, we're here to help you manage your home.

We can also help with managing damp and mould or what to do next if you want to end your tenancy. 

Leaseholders and shared owners can also get more information about their rights and responsibilities and getting permission.

Your home

Damp, Mould & Condensation

Damp, mould and condensation

Damp, mould and condensation can all make your home less pleasant and unsightly to live in, but sometimes it can be difficult to pin down the cause. Follow our tips and advice to manage damp, mould and condensation in your home.

Safety In Your Home

Safety in your home

Follow our advice and tips on fire safety, building safety, asbestos, gas safety, legionella and pests so you can stay safe in your home.

ASB

Anti-social behaviour and hate crime

Support and advice on reporting anti-social behaviour and hate crime in your community so you can live peacefully

Your tenancy

Money Advice

Money matters

Whether you're struggling to pay your rent, need support claiming benefits or would like some advice about debt or managing your bills, we can provide you with support and advice on a range of money matters. 

Ending Your Tenancy

Ending your tenancy

Your guide to moving out and ending your tenancy including how to give notice and what you need to do before you leave your PCH home.

Domestic Abuse

Domestic abuse

We’re committed to providing homes and communities where people want to live and feel safe and take a zero-tolerance approach to domestic abuse. Follow our support and advice on domestic abuse.

Pets

Pets

Follow our guidance on pet ownership including how to request a pet, the things we'll consider and how you can be a responsible pet owner in your community.

Make A Payment

Rents and service charges

More information about your rent and service charge including how they are calculated, what's included and when the rent-free weeks are.

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