How we operate
Our environmental, social, and governance aspects are central to us delivering our mission of a high-quality affordable home for everyone
Our organisation has an impact on the local and wider environment, both directly through our corporate activities and indirectly through the energy and resource use of our residents.
We have a clear social purpose to let homes at affordable levels, supporting people who cannot access housing through the open market.
Central to this is strong and effective leadership and governance, providing stewardship of community assets and resources to ensure they are used in the most efficient and effective way.
Our environmental, social, and governance (ESG) reports highlight our work within the organisation, looking at a range of areas and key indicators - from the energy efficiency of our homes and our carbon footprint as an organisation, all the way through to resident involvement and satisfaction and the wellbeing of our staff.
- Business structure
We have clear and effective governance arrangements to ensure that our organisation is well run, we manage our resources effectively and we minimise risk.
We recognise excellence in governance as a priority to our continuing success. We are committed to maintaining the highest standards of governance, accountability and probity, and have adopted the National Housing Federation Code of Governance. We regularly access compliance with these standards and report the outcomes in our Annual Report.
The Government's Regulator of Social Housing regulates social housing and we comply with their regulatory standards.
The concept of co-regulation was introduced in April 2010 by the Regulator of Social Housing. This means landlords keep a check on themselves (self-regulate) in a transparent manner and are held to account by their tenants through strong tenant involvement and tenant scrutiny.
We have a clear corporate structure that enables us to deliver top quality housing services.
Plymouth Community Homes (PCH) is a charitable registered provider and a high performing, efficient and effective housing business. It's also the parent company of two subsidiary companies.
Plymouth Community Homes Regeneration Company (PCHR) oversees the new-build design and build work for PCH.
Plymouth Community Homes Energy (PCHE) installs and manages photovoltaic panels under a license agreement on properties owned by PCH.
Each subsidiary has its own Board of Directors reporting to the Main Group Board. The Board is ultimately responsible for the control of the group, which includes approving the overall strategies and policies, and monitoring performance against targets.
The subsidiary companies are registered with Companies House and are for-profit organisations. They are not registered with the Regulator for Social Housing (RSH) and surplus funds generated by these companies are often Gift Aided to Plymouth Community Homes to support its work.