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We're an efficient, effective and successful provider of social housing in Plymouth and the surrounding areas with strong finances and excellent ESG credentials

PCH hold  an A+ credit rating with S&P Global ratings and a regulatory judgement from the Regulator for Social Housing with grade G1 in governance and V2 in financial viability.

We are a low geared Housing Association with an EBITDA operating margin of over 20% a reputation in delivering new homes, maintaining existing properties and investing in our local communities while maintaining strong financial dynamics and excellent customer satisfaction scores.

We currently own and manage over 16,000 properties including homes for social and affordable rent, shared ownership, shops and commercial premises, plus leasehold and freehold interests.

Our over 600 strong workforce support our mission of a high-quality home for everyone and our vision of providing homes and communities where people want to live. Together we achieved Investors in People Gold in 2021 for a second time.

We know we need to focus on how we spend our money and that means getting the most from every purchase or contract. We also know we have to continuously drive efficiencies through our business to be as lean as possible so that we maximise our borrowing opportunities, enabling us to develop more homes.

We are open about why we do what we do and how we manage our money, and our Board regularly monitor our finances and expenditure.

We are regulated by the Regulator of Social Housing (RSH). We are graded G1 for Governance and V2 for Viability.

View our current regulatory judgement.

Following the introduction of the consumer standards on 1 April 2024, we are yet to be graded by the RSH on how we meet the consumer standards.

Central to delivering our business strategy of improving lives by providing affordable homes, great services and supporting communities, is value for money (VFM). This means using our money and other resources on the right things, at the right cost and at the right time so we get the right outcome.

Our Value For Money (VFM) Strategy sets out how we will achieve VFM when delivering our strategic objectives and is based on the following actions:

  1. Provide the right homes, the right services and to the right quality.
  2. Manage our assets effectively and efficiently.
  3. Work effectively with our supply chain.
  4. Maximise opportunities for adding social value.
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