Help and advice

Shared owners

Shared owners have purchased a share of their home and pay rent on the remaining share that belongs to Plymouth Community Homes

Shared ownership homes are leasehold properties and are sold through our sales brand SO Living.


If you own a shared ownership house, you are responsible for all internal and external repairs. 

If you own a shared ownership flat, you are responsible for all internal repairs and anything additional listed in your lease (for example, windows). Your service charge costs may include a contribution to ongoing maintenance and repairs of the grounds and building.

Under the terms of all leases, landlords are responsible for arranging buildings insurance for all leasehold flats in the property. PCH has arranged a block insurance policy to cover all of its leasehold flats.

The building insurance policy covers the structure of the property together with any fixtures and fittings in the flat. Items such as bath, washbasin, sinks and toilets which are fixtures in the flat are covered. Leaseholders will need to arrange contents insurance separately.

If you would like to make an alteration to your property you need to get written permission from us first. This could include removing an internal wall, changing windows or the front door or erecting a fence or wall outside.

To apply for permission to make alterations, complete the advance consent form and email it to

You may also need to get permission from your mortgage lender and obtain legal consent (planning permission and building regulations) depending on the alterations you want to make.

We advise that you wait for your defects period to end before making any alterations to your property so that you don’t void the warranty. Similarly, homebuilders recommend not decorating new-build homes in the first year. This is because you may need to redecorate again after the building materials like timber and plaster have had time to dry out and settle.

Get in touch

Contact the Leasehold Team on 01752 388094, send an email or write to us at Leasehold Team, Plymouth Community Homes, Plumer House, Tailyour Road, Plymouth, PL6 5DH.

Drop in to see a Leasehold Officer every Friday, 9am to 3.30pm at The Beacon.

You can also fill out the enquiry form below.

Contact the Leasehold Team

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Read our Privacy Notice.

Accessibility Chat Feedback Back to top


Thank you for subscribing.

If you wish to unsubscribe you can select the unsubscribe link in the first email you receive.